The Olds Grizzlys Junior "A" Hockey Club will not accept any returns, refunds, or exchanges on any game tickets, hockey school registrations, or functions unless the event in which the tickets were sold for was cancelled or re-scheduled. In the event of a cancellation or a re-scheduled event, please contact the Grizzlys office at 403-556-1121 or via email at firstname.lastname@example.org for instructions on how to receive your refund or exchange if applicable. Customers have one month to refund any cancelled or re-scheduled event. Any requests submitted after one month will not be refunded for any reason. Refunds will be processed by way of cheque, cash, credit card, etc at the discrection of the Olds Grizzlys.
Some exceptions may be made in cases of medical reasons, family moving, etc. Each instance will be handled on a case by case bases. For inquiries regarding these instances, please contact the Grizzlys office at 403-556-1121 or email@example.com for assistance and clarification.
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